GLOSSARY
Glossary of terms.
Terms from systems, integrations and deployments explained in plain language, with an example from practice.
A
- API
An API is a way for one program to ask another for data or an action under agreed rules, with no clicking, such as a shop passing orders to accounting software.
C
- Client portal
A client portal is the part of a company’s system that clients sign in to: they check the status of their cases, exchange documents and see only their own data.
D
- DMARC
DMARC is a DNS record that tells receiving mail servers what to do with a message using your domain that failed SPF and DKIM, and where to send reports.
P
- Power Automate
Power Automate is Microsoft’s service for building flows: automations that carry out steps in a company’s applications when an event occurs or at a set time.
S
- Single source of truth
A single source of truth means that each piece of information, such as a client’s tax ID, is edited in one place, and other systems take it from there.
W
- Webhook
A webhook is a notification that one system sends by itself, as an HTTP request to another system’s address, when an event occurs, such as an order being paid.